Frequently Asked Catering Questions
Are set package prices available?
We believe in customization and tailor all our proposals to your specific needs and tastes. Menu prices vary depending on the types and variety of foods.
Does Twisted Radish handle rentals?
Yes, we coordinate rentals through local rental companies to provide the necessary items for your event. We manage drop-off and pick-up arrangements. Rentals may include tents, silverware, glassware, plates, tables, chairs, linens, and porta-potties.
Rentals typically arrive one or two days before the event and are usually picked up the day after or on Monday, depending on weather conditions.
You may also arrange your own rentals. In such cases, you will be responsible for all rental details, including creating a rental list, product selection, contracts, payments, load-in/load-out schedules, and set-up. Any lost or broken items must be handled directly with the rental companies. Twisted Radish is not responsible for cleaning guest-provided rentals.
Can you accommodate vegetarian and special dietary restrictions?
Absolutely. Our menu includes many gluten-free, vegetarian, and vegan options. We are happy to customize or make substitutions to meet dietary needs and preferences. Please inform us of any food allergies during the menu planning stage. As our catering is done offsite, we do not carry additional food beyond what is listed on your menu.
Do you offer rental arrangements?
We can arrange rentals such as tables, chairs, linens, china, glassware, and silverware. Typical place settings include salad and dinner plates, silverware, water goblet, and napkins. Larger items like tents, lighting, and dance floors can also be arranged through our local rental partners. Some venues may already provide tables, chairs, and unique pieces, so check with them for available options.
Do you have a minimum order requirement?
Yes, our catering services have specific minimum order requirements, excluding taxes and fees, to ensure the provision of exceptional experiences while managing our resources effectively. On Fridays, Saturdays, and Sundays, we require a minimum order of $10,000 for events. This policy supports our commitment to delivering tailored and high-quality service for weekend events.
For weekday events, from Monday through Thursday, the minimum order requirement is set at $2,500. This ensures that even during the week, our clients receive the standard of service they expect from Twisted Radish.
During holiday weekends, special occasions, and recognized holidays, as determined by Twisted Radish, the minimum order requirement is subject to change and does not include the standard minimums or additional holiday fees. This flexible approach allows us to meet the varying demands and deliver exceptional service during these significant periods.
Do you offer menu tastings?
Couples with a signed contract and deposit in place receive a complimentary tasting. If the contract is not yet signed, there is a cost of $200 per 4 guests to attend. If you book your event with us, these funds will be credited on your final invoice. Tastings are conducted privately and feature menu items from your proposal. Contact us to start planning your event!
Is your facility nut-free?
Our entire menu is prepared in a facility that uses peanuts, tree nuts, soy, milk, eggs, and wheat. While we take precautions to minimize cross-contamination, we cannot guarantee our products are safe for individuals with severe allergies to these ingredients.
What is your service radius?
Our usual service area extends within aa 1 and a half hour radius from our base in Madison. If your event is outside this area, please contact us for more information.
Do you offer alternative options to china dishes?
Yes, we have palm leaf and other compostable products that look great and are more cost-effective than traditional rentals. Feel free to ask about these options, and we can provide samples.
Do you have a BBQ grill menu for summer days?
Absolutely! We have our own smoker and earth ovens, and our BBQ and grilling menu is filled with Wisconsin favorites.
How do you handle staffing?
We train all our staff in-house to ensure knowledgeable and well-educated professionals are present at your event. We take pride in paying our employees above minimum wage, as we believe in creating good-paying jobs and taking care of our hardworking staff who strive to make your event memorable.
As a general guideline, buffet-style service requires fewer staff members compared to family-style or plated service. Buffets typically need around 6 to 8 servers, while family-style and plated dinner service may require 10 to 15 staff members, depending on the complexity and location of your event. We will work with you to determine the most effective staffing solution for your specific occasion.